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Online Customers

Short Description​

The "Online Customers" feature integrated into the serB2B e-commerce system helps you track active users on your site and their activities. Real-time user data is a powerful tool to understand customer behavior, optimize sales strategies, and improve user experience.

Viewing Customers Currently Online​

Navigate to the Customers > Currently On Site menu in the serB2B admin panel to view the list of active users and detailed analytics.

info

For detailed information about the action bar located above the user list table, refer to the Action Bar guide.

Action Bar Guide

Frequently Asked Questions (FAQ)​

  • What data can be viewed for online customers?

    You can view real-time data such as the products and amounts in users' carts, customer details, and location information.

  • Does this feature require additional fees?

    This feature is included in all serB2B packages by default and does not incur any additional fees.

Contact and Support​

If you encounter any issues or need assistance, feel free to contact our support team. We are happy to assist you as quickly as possible.