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Logs

The Logs page provides comprehensive records of all user activities within the serB2B system. Access it via Lists > Logs in the admin panel. Each log entry includes essential information for auditing and system monitoring:

  • Log Type
  • Activity Type
  • Data ID
  • Changes Count (indicating how many fields were modified)

Click on the Changes Count to view detailed change data for each log entry.

Log List Interface​

Each record in the Logs page displays the following columns:

  • Log Type: The type of the affected entity (e.g. cartitem, product, order, etc.)
  • Activity Type: The action performed (e.g. save, update, delete, etc.)
  • Data ID: The unique system ID of the modified entity
  • Number of Changes: The total number of fields changed in the transaction
Logs List Interface

Detailed Change View​

When clicking on Number of Changes, a detailed view displays both general log data and field-level modifications.

Detailed Change View

General Information​

  • log_type — Affected entity type
  • activity_type — Performed action (e.g. save, update)
  • log_message — Custom message (if applicable)
  • created_at — Timestamp of log creation
  • updated_at — Timestamp of the last update (usually identical to creation for single actions)
  • user_id — ID of the user who executed the action
  • ip address — IP address of the user
  • user agent — Browser and device information
  • data id — Related data ID
  • user_data — User details (such as name and email)

Field-Level Changes (properties)​

The properties section provides a detailed comparison of each modified field, listing both previous and new values for clear traceability.

Note: Old and new values are displayed side-by-side for quick review.

Key Benefits​

  • Complete visibility of system activity and changes
  • Detailed data modification tracking
  • Monitoring of user behavior and system usage
  • Valuable for auditing, compliance, and debugging processes
  • Captures both general metadata (IP, user agent) and granular field-level updates

Frequently Asked Questions (FAQ)​

  • 1. How long are logs stored?
    Log retention depends on your serB2B subscription plan and system configuration.

  • 2. Who has access to the Logs page?
    Only authorized admin users can access and review log records.

Resources​

Contact​

For further questions or support, please contact our support team. We’re always happy to assist you.