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serMobilePRO Notification Sending

There are two main methods for sending announcements and notifications from the admin panel:

  • Sending notifications to an individual customer
  • Creating visual and action-based notifications using advanced options

Both methods are detailed below.

1. Sending Notification to an Individual Customer​

You can send a direct notification to a specific customer. This is ideal for personalized announcements or informational messages on a customer basis.

Step 1

  • In the admin panel, click the "Customers" tab at the top to view the list of all registered customers.

Step 2

  • Find the customer you want to send the notification to and click on their row to access the customer detail page.
  • On the top-right corner of the detail page, click the "Actions" button. From the dropdown menu, select "Send Notification".

Notification Action

Step 3

  • On the notification sending screen, you can compose your message and provide any relevant information specific to the selected customer.

Notification Form

2. Advanced Notification Settings​

serMobilePRO allows you to enhance your announcements with advanced features such as images and redirections, increasing both visibility and engagement.

To access this section:
Admin Panel > Customers > serMobilePRO Notification

Image-Based Notifications​

serMobilePRO enables you to enhance your campaign and announcement notifications with images. This helps draw more attention and improves interaction rates.

How to Use

  • When creating a new campaign or announcement, you can include images by entering a direct image URL into the "Image URL" field.
  • When users receive the notification, they will also see the attached image along with your message.

Product Deep Linking​

This feature allows users to be redirected to a specific product page when they tap on a notification. This provides a seamless purchase or preview experience directly from the notification.

Setup Steps:

  • Set the Notification Type to Product
  • In the Target ID field, enter the product's unique ID (from the database)
  • In the Target Name field, enter the product name (for display purposes in the interface)

This configuration allows users to access the promoted product with a single tap, improving user experience and potentially boosting your campaign conversion rates.