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Coupons

Coupons are a marketing tool that lets you create special discount codes for your customers. Customers can enter this code when completing an order to benefit from the discount. You can define coupons for specific campaign periods, for your loyal customers, or for specific groups; and flexibly set parameters such as usage limits and validity periods.

To access this tab; Admin Panel > Marketing > Coupons​

1. Creating a New Coupon​

To create a new coupon, click the "+ Create New Campaign" button on the page. On the screen that opens, select the "New Coupon" option.

2. Coupon Details​

The fields you need to fill in when creating a coupon are grouped under four main headings:

2.1. Coupon Information​

  • Coupon Code — Define the unique code that customers will enter during their order. You can write a code of your choice, or the system can generate one automatically with the "Generate" button. (e.g., APRIL23)
  • Coupon Title — Enter a descriptive title for the coupon. This title is only visible in the admin panel. (e.g., April 23 Discount)

2.2. Discount Settings​

  • Coupon Type — Choose one of the options: Percentage Discount or Fixed Discount.
  • Discount Value — Enter the discount rate or amount. (e.g., 5 → 5% discount)
  • Minimum Cart Amount — Set the minimum cart amount required for the coupon to be valid. (e.g., 1000 — enter 0 for unlimited)
  • Maximum Discount — You can limit the maximum discount amount applied for percentage discounts. If left blank, it is unlimited.

2.3. Usage Limits​

  • Total Usage Limit — Set how many times the coupon can be used in total by all customers. (e.g., 300)
  • Per User Limit — Limit how many times the same customer can use this coupon. (e.g., 1 — each customer can use it only once)

2.4. Validity Dates and Settings​

  • Start Date — Enter the date and time when the coupon will become active. (e.g., 04/23/2026, 00:01)
  • End Date — Enter the date and time when the coupon will expire. (e.g., 04/23/2026, 23:59)
  • Status — You can set the coupon to active or inactive.
  • Customer Groups — You can restrict the coupon to specific customer groups. If left blank, all customers can use it.

Contact and Support​

If you encounter any issues or need assistance, you can contact our support team. We will be happy to assist you as soon as possible.