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Modules

This document explains the Modules page located under the Settings section of your system, and how to manage this page step by step.

1. Purpose of Use​

Modules are smart settings that allow you to enable or disable the features your system needs. This way, you can keep only the necessary features active, creating a cleaner and faster working environment. You can control many features here such as shipment, order preparation, and marketplace integration.

1.1. Modules Page View​

2. Module Details​

In this section, let’s examine what each module does and how it works in detail:

2.1. Marketplace Module​

Allows you to connect your products to popular online sales platforms like Trendyol, Hepsiburada, and n11. This way, your products reach more potential customers and your sales increase.

How It Works:

  • Your product information, stock levels, and prices are automatically synced with the selected marketplaces.
  • You can easily track and manage marketplace orders from your own system.

Benefit:
From a single panel, you can publish products to multiple marketplaces, reduce operational workload, and expand your sales channels.

2.2. serCRM Module​

Helps you manage your customer relationships (CRM) from one central location. You can track all customer interactions, offers, and post-sales processes from this screen.

How It Works:

  • Customer profiles, past orders, and all communications are recorded in the system.
  • You can quickly send offers, assign tasks, and add notes.

Benefit:
It organizes your customer management, increases customer satisfaction, and helps you seize new sales opportunities.

2.3. Email Module​

Allows you to send automatic or manual emails from your system.

How It Works:

  • You can create ready-made email templates for scenarios like order status updates, cart reminders, or membership actions.
  • You can integrate your own corporate email account using SMTP settings.
  • You can send bulk emails.

Benefit:
It helps you communicate with customers professionally, automate information processes, and enhance the effectiveness of your marketing efforts.